Contact us

Wondering when your order will arrive? Need to find out how to return an item you ordered? First check our helpful FAQ section to find the answer to these and many more questions. If you are unable to find your answer there, select one of the customer service areas below to contact us.

Due to a significant increase in demand for home products, we are currently experiencing long hold times and slower email and chat response rates. It may take up to 72 business hours to respond to post order emails. We apologize in advance for any inconvenience this may cause. For ALL post order questions, such as order status, returns, replacements, and cancellations, please email us at sales@patioproductsusa.com